Emergency Numbers in Vietnam: Police, Ambulance And Tourist Help Guide

When traveling or living in Vietnam, knowing the local emergency numbers can help you stay safe and respond quickly in urgent situations.

These numbers work nationwide and are available 24/7, though English support may sometimes be limited.

This guide explains the main emergency numbers in Vietnam, when to call them, and what travelers and expats should know.

Main emergency numbers in Vietnam

Vietnam has four primary emergency numbers that work across the country:

113 – Police
Call this number for crimes, theft, public disturbances, or situations requiring police assistance.

114 – Fire department
Use this number to report fires, gas leaks, explosions, or rescue situations involving fire hazards.

115 – Ambulance and medical emergency
Call 115 if someone is seriously ill or injured and requires urgent medical attention or transport to a hospital.

112 – Search and rescue / natural disasters
112 can be used during natural disasters such as floods, storms, landslides, or major rescue situations. It connects to emergency coordination services.

All numbers are free to call from mobile and landline phones within Vietnam.

When should you call an emergency number?

Use emergency numbers only for urgent situations such as:

• serious accidents or injuries
• fire or explosion
• crime or immediate danger
• medical emergencies
• natural disasters or rescue situations

For non-urgent issues, it is often better to contact local services, hospitals, or your embassy directly.

Will operators speak English?

In major cities like Hanoi, Ho Chi Minh City, and Da Nang, some operators may understand basic English.

However, English support is not always guaranteed.

If possible:

• ask a Vietnamese speaker to help call
• speak slowly and clearly
• provide your location and situation first
• Using a translation app can also help communicate key details.

What information should you provide?

When calling an emergency number, be ready to give:

• your exact location (street, building, landmarks)
• what happened
• number of people involved
• your phone number
• whether anyone is injured

Clear and simple information helps responders reach you faster.

International hospitals and medical support

In major cities, many travelers and expats prefer contacting international hospitals directly for medical help.

These hospitals usually have English-speaking staff and modern facilities.

You can also:

• call your travel insurance hotline
• contact your embassy for assistance
• use trusted taxi or ride-hailing apps to reach hospitals if the situation is not life-threatening

Important safety tips for travelers

• Save emergency numbers in your phone after arrival
• Keep your hotel address written in Vietnamese
• Know the nearest international hospital
• Share your location with someone you trust when traveling
• Use emergency services responsibly

Vietnam is generally a safe country, but being prepared can make a big difference in urgent situations.

Frequently asked questions

What is the main emergency number in Vietnam?
Vietnam does not have a single universal number like 911. Instead, use 113 (police), 114 (fire), or 115 (ambulance) depending on the situation.

Can foreigners call emergency numbers in Vietnam?
Yes. Emergency numbers are available to everyone, including tourists and expats.

Do emergency operators speak English in Vietnam?
Some operators in major cities may speak basic English, but this is not always guaranteed.

Is medical emergency service fast in Vietnam?
Response times vary by location. In large cities they are usually faster, while in rural areas it may take longer.

Should I call an ambulance or go to hospital myself?
For serious emergencies, call 115. For minor issues, taking a taxi or ride-hailing car to a reputable hospital may be quicker.